Are other people seeing a spike in IT problems with businesses?

In the last month it seems like I've experienced a surge in businesses having IT screwups. For instance my wife paid my homeowner's insurance bill but they referred my bill to a lawyer for collections and canceled my policy. (To her credit when my agent was notified she got my policy reinstated) Now I have a UPS package that seems to have been stuck in Montana for a week but what I am seeing on the tracker doesn't make complete sense.Have I just had bad luck or are other people seeing this? Can we blame vibe coding? Are we living in Gas Town now?

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15

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Verdict

SKIP

high confidence

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A question about whether IT failures are increasing, without a defined product, market, or solution.

The pain

Businesses are experiencing IT system failures that create real customer friction, wrong billing decisions, logistics tracking errors, policy cancellations. These failures waste time and damage trust.

The gap

The idea is currently just an observation, not a business. There's no identified customer, no proposed solution, no way to monetize, and no clear problem definition beyond personal anecdotes.

Build angle

If pursuing this: (1) First validate whether IT failure rates are actually spiking through data, not anecdotes. (2) Pick a specific failure type, billing errors, logistics tracking, policy management. (3) Build a monitoring tool that alerts businesses to these specific failures before customers notice. (4) Charge businesses per alert or per integration. But this requires starting over with a real problem hypothesis.

Strengths

  • Real underlying problem exists, businesses do have IT failures that hurt customers
  • Timely observation about system reliability
  • Personal experience provides authentic motivation

Risks

  • No actual product described, just a question
  • Relies on anecdotal evidence, not data
  • No identified customer or willingness to pay
  • Vague scope, could mean anything from monitoring to consulting to software
  • The 'vibe coding' and 'Gas Town' references suggest this is exploratory thinking, not a formed idea
  • Extremely crowded space if the angle is IT monitoring or observability

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