Planet Fitness app loses user check-in data after redesign

The newly redesigned Planet Fitness mobile app has terrible UX and deletes historical check-in data, making it impossible for users to accurately track fitness goals like beating previous yearly totals.

XToolSport & FitnessSource
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FL score

42

out of 100

Verdict

SKIP

medium confidence

Competition

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Trend

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Build a check-in history backup tool for Planet Fitness users whose data was wiped by the app redesign.

The pain

Planet Fitness members lost years of check-in records after the app redesign and cannot track personal records or yearly progress. This is real frustration for people who use the gym regularly and care about their metrics.

The gap

Planet Fitness will fix this in their own app within weeks or months. Users can screenshot data, use spreadsheets, or wait for the company to restore functionality. No permanent gap exists.

Build angle

A simple web tool that lets users manually input or import their historical check-in data and track it independently. Could also scrape Planet Fitness API if one exists. Takes one person two weeks to build.

Strengths

  • Problem is real and affects actual paying gym members right now.
  • Solution is technically simple to build.
  • Could launch quickly and capture frustrated users immediately after the redesign.

Risks

  • Planet Fitness will restore the data or fix the app within 1-3 months, killing demand.
  • Users affected are probably under 10,000 people total.
  • No one will pay for this when Planet Fitness's own solution is free.
  • Requires manual data entry from users, creating friction.
  • No defensible competitive advantage or recurring revenue model.
  • Depends on a single company's product failure continuing.

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